Carpet Installation

Congratulations on your new carpet purchase from Great Floors! Here are some helpful hints for proper installation & care of your carpeting.

Before Installing New Carpet

By completing the following tasks before installation, you will set up your rooms for best results:

  • First, remove all furniture and items from your current floors.
  • Next, remove all doors where new carpet may raise the flooring height and effect full range of motion. The bottom of a door may need to be shaved in order to restore movement once the carpet is installed.
  • All of your fixtures such as radiators, railings, etc will need to be removed if you want to have carpet installed underneath them instead of around them.
  • You will also need to move all wiring for electronics and utilities before installation.
  • Don't forget that if the carpet is going in closets, there can be nothing on the floor inside.
  • Create proper lighting and easy access to electrical outlets for your installers to have an effective working environment.
  • The temperature of the installation area needs to be kept at least 68 degrees Fahrenheit for 48 hours before installation.
  • The subfloor will need to be completely bare so that means all existing carpet & padding, including pad staples & tack strips must be removed ahead of time. 
  • Consider purchasing touch-up paint to fix any marks created when removing floor moldings
  • Glue-down carpet requires a completely smooth, level subfloor so take time to fix any cracks or damage in the area.  
  • Have you already read through your new carpet's warranty to review all of the installation requirements? If you haven't, make sure you do to prevent voiding your carpet warranty! 
  • Remember to order the correct amount of material needed for the installation. If Great Floors did not measure the job, we accept no responsibility for shortages or overages, and we cannot return any remnants to our inventory that have been altered.
Carpet Installation | Great Floors
Carpet Services | Great Floors

Added Great Floors Services

In addition to carpet installation, Great Floors offers the following services for an additional fee. Talk to your sales associate about specific costs for your project.

  • We'll remove & dispose of your old carpet & pad, including pulling pad staples & removing tack strips as required.
  • We'll remove & replace floor molding & doors.
  • We'll move & replace your heavy furniture, appliances, etc.* However, you will need to empty any drawers, bookcases, & refrigerators and drain any waterbeds if using this service.

*Great Floors will not do any plumbing, gas or electrical work including the connecting or disconnecting of ice makers, dishwashers, or gas lines. We will not move organs, pianos, pool tables, grandfather clocks, aquariums, stereos, computers, firearms, collectibles, or fragile items. Ask your sales associate for more details.

What About…?

Let's take a moment to review the typical post-installation observations you will make, that are common and okay to see!

  • Shading. If your new carpet is plush and thick, don't be surprised if you see light and dark patches on the carpet. Depending on the direction of the pile and how light is being reflected, this normal phenomenon is part of everyday life with plush carpets in the home. 
  • Shedding. Early on, your carpet will almost certainly shed & fluff as the room is being used. It may take a little while for this process to take its course but should not alarm you to how the carpet wears.
  • Roll crush. Sometimes the weight of a carpet roll can actually cause bands or pile crush across the width of your carpet. Expect this condition to fade within 60 days of installation but in the rare case in which the phenomenon is not fading, a professional steaming will return the carpet pile to normal.
  • Sprouting. Small tufts of fiber "sprouting" above your carpet's surface after installation is common. Trim the fiber sprouts with sharp scissors instead of pulling on them and damaging the carpet.

Our installers install all carpet according to CRI industry standards. While we do everything possible to minimize seam visibility, most seams will show when your job is finished. Please note that we are not responsible for squeaky floors resulting from the installation of carpet.

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