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Career Opportunities

Join the Great Floors team!

Great Floors is always looking for intelligent, personable, motivated individuals to join our team. We offer full time and part time employment in operations, warehouse, installation, clerical, sales, customer service and management positions. Our associates earn competitive wages and salaries with full medical/dental/eye care benefits, paid holidays and a 401K retirement plan.

To apply, please fill out online application and submit to:

Current Opennings

Click on the [+] sign to see details

Posted
Job Title
Location
05/03/2018
Front Desk
Kennewick, Vancouver

FRONT DESK - Kennewick, Vancouver

Summary/Objectives The front desk clerk/receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. 

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Maintains office appearance, and assists with administrative tasks.
  2. Answers central telephone system and directs calls accordingly.
  3. Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person or department.
  4. Operates office machines as required.
  5. Prepares outgoing mail; sorts and distributes incoming mail.
  6. Duplicates and distributes materials.
  7. Composes, types and edits correspondence, reports, memoranda and other material.
  8. Assists Staff with projects as needed.
  9. Maintains office supply inventory.

Competencies

  1. Communication proficiency
  2. Ethical Conduct
  3. Flexibility
  4. Initiative
  5. Time Management

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.

Travel
No travel is expected for this position.

Required Education and Experience

  1. Graduation from high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping.

Preferred Education and Experience
None

Additional Eligibility Qualifications

  1. Two years of increasingly responsible related experience, or any equivalent combination of related education and experience.

EEO Statement
Great Floors shall recruit, hire, train and promote in all job titles without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps or any other basis prohibited by federal, state or local law.  All other personnel actions, such as compensation, benefits, Company sponsored training, transfer, demotion, termination, layoff and return from layoff, shall be administered without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps, or any other basis prohibited by federal, state or local law.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Background check is mandatory. 401K, medical, dental and vision offered. Great Floors will advertise for all job openings for employment at www.greatfloors.com and will comply with EEO Standards. Great Floors includes an “Equal Opportunity Employer” statement in all advertisements for employment.

05/03/2018
Installation Supervisor
Lynnwood

INSTALLATION SUPERVISOR - Lynnwood

Summary/Objectives
The Installation Supervisor is to handle all aspects of the installation process associated with a store. This includes scheduling, handling complaints and claims and otherwise being responsible for dealing with both employed and contract installers.  In addition, this individual is responsible for communicating with customers regarding the installation process.

Essential Functions
The Installation Supervisor has the following specific responsibilities:

  • Maintain a schedule for installation jobs.
  • Ensure that all members of the installation staff comply with store and company policy, specifically as it relates to the dress code and professional appearance.
  • Establish a list of qualified sub-contractors who can be retained to perform installation jobs.
  • Ensure that all sub-contractors submit all required paperwork necessary to perform work contracted for by Great Floors.
  • Meet regularly with sub-contract installers to review procedures which must be followed in order to perform work for Great Floors.
  • Review customer claims and complaints and supervise their resolution with installers and/or manufacturers.
  • Participate in regular staff meetings with other store department heads for the purpose of monitoring and improving store performance.
  • Promote customer relations by ensuring that entire installation staff interacts professionally with customers.
  • Ensure that safety procedures and practices are followed by all members of the installation staff.

Standards of Performance
The Installation Supervisor will be deemed to be performing in a satisfactory manner when the following criteria have been met or exceeded:

  • Installations are accurately scheduled and customers communicated with in a professional manner regarding the schedule.
  • Staff members are supervised in such a manner that they perform quickly and efficiently with a minimum of slack time and/or overtime.
  • Interaction with support staff and salespeople is such that the entire store operates at a high level of efficiency.
  • Customer complaints are handled in a professional manner.
  • A list of qualified installation subcontractors is maintained and installers properly assigned to jobs within their area of competence.
  • Installation staff members receive regular performance reviews.
  • All required support has been offered so as to improve on a consistent and regular basis the satisfaction of customers with the installation process.

Competencies

  • Capable of using analytical and observational skills to oversee and direct the installation functions of a retail floor covering store.
  • Basic computer skills needed to review orders and verify inventory
  • Can effectively communicate with, direct, coordinate and control the activities of personnel related to the installation process.
  • Able to interface with installers and all other store personnel.
  • Well-developed knowledge of floor covering products and all aspects of installing a variety of floor covering products.
  • Ability to communicate with customers both by phone and in person.
  • Good organizational and scheduling skills.

Supervisory Responsibility
The Installation Supervisor is given necessary authority to manage and administer the following basic functions of this position:

  • With the approval of the Store Manager; hire, fire, evaluate and discipline all personnel reporting to the department.
  • In conjunction with the Store Manager establish goals and procedures for the installation staff.
  • Take any reasonable action necessary to carry out the responsibilities of the position, so long as it is consistent with established company policy and sound business judgment.

Work Environment

  • A high volume retail floor covering facility with included warehouse.

Physical Demands

  • Standing, walking, sitting, squatting, bending, climbing, reaching, and turning as required to operate equipment, interface with staff and customers, and oversee operations.
  • Use of all body senses to perform computer data entry, answer phones, and communicate with staff, customers, installers and vendor representatives.
  • Must follow company policy with regard to dress and otherwise maintain a professional appearance.

Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Saturday, 8:30 a.m. to 5 p.m.

Travel
Local travel is expected for this position.

Required Education and Experience
A minimum three (3) years installation or equivalent experience

Preferred Education and Experience
            High School Diploma or Equivalent
Installation supervision experience

Additional Eligibility Qualifications

  • Computer skills as may be required to operate the industry specific software required to deal with orders, run required reports and perform all other tasks as required.
  • Can effectively manage and supervise a diverse group of employees.
  • Knowledgeable in all aspects of the floor covering business including product knowledge and installation.
  • Proficient in typing, data entry and the operation of all required office equipment.
  • Able to work effectively and professionally with all store customers including retail, commercial and builder.

EEO Statement
Great Floors shall recruit, hire, train and promote in all job titles without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps or any other basis prohibited by federal, state or local law.  All other personnel actions, such as compensation, benefits, Company sponsored training, transfer, demotion, termination, layoff and return from layoff, shall be administered without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps, or any other basis prohibited by federal, state or local law.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Background check is mandatory. 401K, medical, dental and vision offered. Great Floors will advertise for all job openings for employment at www.greatfloors.com and will comply with EEO Standards. Great Floors includes an “Equal Opportunity Employer” statement in all advertisements for employment.

05/03/2018
Warehouse Staff
Bellingham, Spokane Valley WA

WAREHOUSE STAFF – Bellingham, Spokane Valley

Our Bellevue facility is looking for an addition to our Warehouse Staff. The basic function of the Warehouse Staff is to perform all aspects of the warehouse operation at the direction of the Warehouse Manager. This includes receiving product into the warehouse, organizing the product and preparing it for delivery to customers and/or installers as well as maintaining the overall cleanliness and appearance of the entire store facility.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Basic computer skills needed to review and produce as needed, to record entries and produce documents as required to handle the inflow and outflow of store inventory.
  • Can effectively take direction from the Warehouse Manager and Store Manager.
  • Able to interface with installers and all other store personnel.
  • Desire to learn floor covering products.
  • Sweep, dust and mop. Organize warehouse and work area for orderliness at all times.
  • Comply with Company policy as it relates to the dress code and professional appearance.
  • Maintain the cleanliness and professional appearance of the store interior and exterior.
  • Oversee the maintenance of all warehouse racks and equipment and report any need for repair to the Warehouse Manager.
  • Maintain the carpet “color wall” and pallet displays consistent with company guidelines.
  • Perform the receiving, storage and staging of material consistent with company warehouse procedures.
  • Participate in warehouse department meetings as may be required.
  • Promote customer relations by interacting professionally with customers.
  • Follow all safety procedures and practices as required.

Competencies

  • Communication Proficiency.
  • Organizational Skills.
  • Mathematical Skills.
  • Technical Capacity.
  • Thoroughness.
  • Time Management.

Work Environment This position works in a warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and standard warehouse equipment such as hand trucks, box cutters and tape dispensers.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds.

Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are to be determined.


Background check is mandatory. 401K, medical, dental and vision offered.

03/12/2017
Retail Sales
All Locations

RETAIL SALES - All Locations

Summary/Objectives

To greet, engage and consult customers on their flooring needs, be their trusted flooring advisor.  To listen to the customer, identify a solution for their flooring needs, consummate a sale and take payment for that sale per established credit policy.  To facilitate all communications, logistics and other transactional items on an order, regardless of type or size, so as to insure total customer satisfaction.  To grow retail business via relationship development and follow-up.  To prospect for business opportunities: Referrals, Real Estate Agents, Owner Builders, Remodelers, Insurance and Restoration, Leads and Past Customers.  Meet or exceed company’s established standards.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Project a pleasant, engaging and helpful persona and attitude

  2. Work in a team oriented office / sales and warehouse environment

  3. Willing to work schedule established by the manager and weekends

  4. Develop an understanding of the company, accounting and credit policy and job management

  5. Support and leverage company’s strengths in product offerings, policies and procedures in place

  6. Organized and ability to handle multiple tasks simultaneously

  7. Maintain a code of conduct, dress, appearance and language as listed in Great Floor’s employee manual so as show a professional company image

  8. Be a team player, treat all peers equally with equal attention to needed functions and with respect

  9. Be willing to help and consummate a sale of any size

  10. Be willing to “Do It, Do It Right, Do It Right Now”

  11. Must be willing to hold yourself accountable for your own performance and openly admit personal mistakes

  12. Must demonstrate effective problem solving skills

  13. Must be willing to teach and assist others to improve systems and processes

  14. Need to be driven to perform and always trying to improve personal performance

  15. Must be open and willing to attend all training classes offered

  16. Treat all suppliers and vendors with honesty, respect and integrity for the good of the overall team.  Do what you say, when you said, say what you do.

  17. Under promise and over deliver

Competencies

  1. Basic Computer skills including Outlook

  2. Above average math and communication skills (percentages, fractions, decimals, addition, subtraction, multiplication and division).

  3. Thoroughness.

  4. Ethical Conduct.

  5. with service issues and claims resolution

  6. Ethical Conduct.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time position. Typical days and hours of work are Monday through Sunday, store hours.

Travel

No travel is expected for this position

Required Education and Experience

  1. High school diploma or equivalent.

  2. Two to three years’ previous sales experience.

Preferred Education and Experience

  1. Flooring industry knowledge


Background check is mandatory. 401K, medical, dental and vision offered. Great Floors will advertise for all job openings for employment at www.greatfloors.com and will comply with EEO Standards. Great Floors includes an “Equal Opportunity Employer” statement in all advertisements for employment.

03/01/2018
Warehouse Manager
Bellevue, WA

WAREHOUSE MANAGER – Bellevue, WA

Summary/Objectives The basic function of the Warehouse Manager is to organize and supervise personnel performing all aspects of warehouse operation. This includes receiving product into the warehouse, organizing the product and preparing it for delivery to customers and/or installers as well as maintaining the overall cleanliness and appearance of the entire store facility.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Establish work schedules and task lists for the warehouse staff.

Ensure that all members of the warehouse staff comply with store and company policy, specifically as it relates to the dress code and professional appearance.

Maintain the cleanliness and professional appearance of the store interior and exterior.

Oversee the maintenance of all warehouse racks and equipment and report any need for repair to the Store Manager.

Maintain the carpet “color wall” and pallet displays consistent with company guidelines.

Supervise the receiving, storage and staging of material consistent with company warehouse procedures.

Participate in regular staff meetings with other store department heads for the purpose of monitoring and improving store performance.

Promote customer relations by ensuring that entire warehouse staff interacts professionally with customers.

Ensure that safety procedures and practices are followed by all members of the warehouse staff.

Competencies

Capable of using analytical and observational skills to oversee and direct the functions necessary for the operation of an efficient and organized warehouse facility.

Basic computer skills needed to review and produce as needed, to record entries and produce documents as required, to handle the inflow and outflow of store inventory.

Can effectively communicate with, direct, coordinate and control the activities of all personnel conducting activities in the warehouse.

Able to interface with installers and all other store personnel.

Well-developed knowledge of floor covering products.

Basic knowledge of safety and hazard communication programs applicable to the store operation.

Supervisory Responsibility

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department with the approval of the Store Manager.

Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing, walking, sitting, squatting, bending, climbing, reaching, and turning as required to operate equipment, interface with staff and customers, and oversee operations. Use of all body senses to perform computer data entry, answer phones, and communicate with staff, customers, installers and vendor representatives. Must follow company policy with regard to dress and otherwise maintain a professional appearance.

Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Saturday, times as determined.

Travel

No travel is expected for this position.

Required Education and Experience

High School Diploma or equivalent

Current driver’s license

Fork lift certification

First aid certificate

Preferred Education and Experience

Advanced College or trade school degree

Three years warehouse experience

EEO Statement

Great Floors shall recruit, hire, train and promote in all job titles without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps or any other basis prohibited by federal, state or local law. All other personnel actions, such as compensation, benefits, Company sponsored training, transfer, demotion, termination, layoff and return from layoff, shall be administered without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps, or any other basis prohibited by federal, state or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Great Floors CAREER OPPORTUNITIES

EQUAL EMPLOYMENT OPPORTUNITY POLICY
Great Floors shall recruit, hire, train and promote in all job titles without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps or any other basis prohibited by federal, state or local law. All other personnel actions, such as compensation, benefits, Company sponsored training, transfer, demotion, termination, layoff and return from layoff, shall be administered without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps, or any other basis prohibited by federal, state or local law.